No Makeup Makeup

After placing your order, you will receive a confirmation email containing your order number. Fulfillment typically takes 48 hours, followed by an additional 4-7 business days for delivery.International orders ship within 6-18 business days.Please be aware that during high-volume periods like product launches or promotions, fulfillment times may be extended.

After placing your order, you will receive a confirmation email containing your order number. Fulfillment typically takes 48 hours, followed by an additional 4-7 business days for delivery. International orders ship within 6-18 business days. Please

How long will it take to process my order?

Orders, Shipping & Payments

Orders

How do I change or cancel my order?

Where can I find my order status?

There is a problem with my order, what do I do?

How can I track my order?

Where does NMM ship to?

What are your international shipping rates?

Shipping

What payment methods do you accept?

When will my credit card be charged?

Payments

What is your return policy?

Start your return or exchange

Returns & Exchanges

Question

My Account & Subscriptions

Is NMM Leaping Bunny certified?

Are your products safe to use while pregnant?

When do your products expire?

Are your products vegan?

Product Information

Find My Shade

How does Try Before You Buy work?

How long do I have to try my product without being charged?

When does my trial period start?

When will I be charged for my Try Before You Buy purchase?

When do I need to return to avoid a charge?

How do I return items I do not want to purchase?

Why does Try Before You Buy place an authorization on my credit card?

I thought Try Before You Buy offered a free trial but I see a charge on my card — can you help me understand?

When will the authorization come off of my card?

Can I use a discount with a Try Before You Buy order?

I need more time — can I extend my trial?

My trial ended and I was charged but now I want to return something — is this still possible?

What if I want to keep the products but I need to exchange for a different shade?

Need help finding your perfect shade match?

Try Before You Buy

How long will it take to process my order?Updated 2 months ago