We always want our customers to be 100% satisfied with their purchase. If you receive products that do not meet your expectations, please return the unused products within 14 days of delivery for a full refund. We also offer either an exchange for th

We always want our customers to be 100% satisfied with their purchase. If you receive products that do not meet your expectations, please return the unused products within 14 days of delivery for a full refund.&#xA0;We also offer either an exchange for the same product or a store credit.Kindly allow a processing period of up to 2 weeks for your return once it is received at our warehouse. The credit will appear on your statement within 14 business days, depending on your financial institution.<a href="https://nomakeupmakeup.loopreturns.com/#/" target="_blank" title="https://nomakeupmakeup.loopreturns.com/#/" style=" text-decoration: underline 1px rgba(0, 0, 0, 0.4);">Click here</a> to start your return.

What is your return policy?

<a href="https://nomakeupmakeup.loopreturns.com/#/" target="_blank" title="https://nomakeupmakeup.loopreturns.com/#/" style=" text-decoration: underline 1px rgba(0, 0, 0, 0.4);" id="isPasted">Click here</a> to start your return.

Start your return or exchange

No Makeup Makeup

Returns & Exchanges

How long will it take to process my order?

How do I change or cancel my order?

Where can I find my order status?

There is a problem with my order, what do I do?

Orders

How can I track my order?

Where does NMM ship to?

What are your international shipping rates?

Shipping

What payment methods do you accept?

When will my credit card be charged?

Payments

Orders, Shipping & Payments

Question

My Account & Subscriptions

Is NMM Leaping Bunny certified?

Are your products safe to use while pregnant?

When do your products expire?

Are your products vegan?

Product Information

Find My Shade

How does Try Before You Buy work?

How long do I have to try my product without being charged?

When does my trial period start?

When will I be charged for my Try Before You Buy purchase?

When do I need to return to avoid a charge?

How do I return items I do not want to purchase?

Why does Try Before You Buy place an authorization on my credit card?

I thought Try Before You Buy offered a free trial but I see a charge on my card — can you help me understand?

When will the authorization come off of my card?

Can I use a discount with a Try Before You Buy order?

I need more time — can I extend my trial?

My trial ended and I was charged but now I want to return something — is this still possible?

What if I want to keep the products but I need to exchange for a different shade?

Need help finding your perfect shade match?

Try Before You Buy