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<p>Similar to a hotel or rental car company, we authorize your card to ensure you have the funds available. When you checkout, an authorization for the full amount of your order is placed on your card to reserve funds if you choose to keep your items. An authorization is not the same as a charge in that our systems are strictly ensuring that the card that was provided at checkout is both valid and has the appropriate funds available to cover the cost of any items kept in the future.</p>

Similar to a hotel or rental car company, we authorize your card to ensure you have the funds available. When you checkout, an authorization for the full amount of your order is placed on your card to reserve funds if you choose to keep your items. A

Why does Try Before You Buy place an authorization on my credit card?

Try Before You Buy

How long will it take to process my order?

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Where can I find my order status?

There is a problem with my order, what do I do?

Orders

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Where does NMM ship to?

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Shipping

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Payments

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Is NMM Leaping Bunny certified?

Are your products safe to use while pregnant?

When do your products expire?

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Product Information

Find My Shade

How does Try Before You Buy work?

How long do I have to try my product without being charged?

When does my trial period start?

When will I be charged for my Try Before You Buy purchase?

When do I need to return to avoid a charge?

How do I return items I do not want to purchase?

I thought Try Before You Buy offered a free trial but I see a charge on my card — can you help me understand?

When will the authorization come off of my card?

Can I use a discount with a Try Before You Buy order?

I need more time — can I extend my trial?

My trial ended and I was charged but now I want to return something — is this still possible?

What if I want to keep the products but I need to exchange for a different shade?

Need help finding your perfect shade match?

Why does Try Before You Buy place an authorization on my credit card?Updated 2 months ago